Symptom
* When trying to open a webi report in View mode we face the error 'This document does not contain any reports Error: INF'
Environment
* Business Objects XI 3.1
* Operating System Windows
* Application Server: Tomcat 5.5
Reproducing the Issue
1. Open a webi report in view mode.
2. Try to open the report in edit mode and the report opens and works fine.
3. In some occasions the reports shows a behavior of opening another report when trying to view one.
Cause
* The report cache is full.
Resolution
Clear the report cache by the following steps:
1. Go to the BusinessObjects Installation folder
2. Go to the Data Folder
3. Select the folder with the Server Name
4. Click on Storage folder.
5. We find the Docs folder, make a back-up of this folder and delete the folder (cache)
Keywords
Document does not contain any reports Error: INF, Error when opening webi report in view mode, Other report opens, Different report opens
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