#986 Unable to get information for the specified partition
PartitionMagic reports this error most commonly when MS-DOS-based terminate-and-stay-resident programs (TSRs) are running in the background. These TSRs will be located in the Config.sys or Autoexec.bat files.
One such TSR is the SUBST command. The SUBST can be used to associate a path with a drive letter. This creates a "virtual drive" that can be accessed as an additional local drive. The SUBST command is classified as a "dirty" or "deadly" TSR, and cannot be loading at the same time that PartitionMagic is loading.
To solve the problem, you must remark out the Config.sys or Autoexec.bat line that is loading the SUBST command. This command can be reinstated after running PartitionMagic.
There are other "dirty" or "deadly" TSRs that may cause a problem. If you are experiencing this error and are not using the SUBST command, find and remark out any of the following commands: Join, Append, or Assign.
This error can also be reported if your C: drive is compressed. If the C: drive is compressed, you will need to either uncompress the drive, or run PartitionMagic from the rescue diskettes.
This error can also be caused by multiple partition table errors. If any of the above solutions do not apply, run PartitionInfo and send the report to Norton technical support. Refer to Generating diagnostic reports with PartitionInfo (
http://service1.symantec.com/SUPPORT...256e91005066ac ) for information about PartitionInfo and PARTINFO.
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